Non-Revenue Water and Its Misperception with Steve Cavanaugh

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Steve Cavanaugh, President and CEO of Cavanaugh and Associates, joins The Water Values Podcast to discuss an important yet misperceived area of water utilities: non-revenue water. Steve describes what non-revenue water is, how it can be optimized and the simple steps utilities need to do to get started with a non-revenue water program. With a little bit of work, your utility can optimize non-revenue water, while increasing its return on investment.

In this session, you’ll learn about:

  • What components make up non-revenue water
  • The different types of water losses making up each component of non-revenue water
  • The tools used to optimize each category of non-revenue water
  • How to look at non-revenue water from an economic standpoint
  • How to optimize your investment in non-revenue water reduction
  • Why economics and return on investment is the primary factor when considering non-revenue water reduction investments
  • How to get started with a non-revenue water program
  • The role meters play in a non-revenue water program
  • How some utilities have reduced non-revenue water by millions of gallons per day
  • Why the American Water Works Association scrapped the non-revenue water as a percentage of system volume metric in 2003 (and why some utilities are still stuck on that pre-2003 metric)
  • How to overcome the inertia common at many utilities regarding non-revenue water

Resources and links mentioned in or relevant to this session include:


Click here to download the Transcript for Session 61 of The Water Values Podcast.

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One thought on “Non-Revenue Water and Its Misperception with Steve Cavanaugh

  1. Pingback: Non-Revenue Water and Its Misperception with Steve Cavanaugh | Lewis Roca Rothgerber Blogs

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